Shipping Policy

At Sora, we aim to provide a seamless shopping experience with reliable shipping services. Please read our Shipping Policy carefully to understand our shipping practices and procedures.

1. Shipping Time:

1.1. Orders are typically processed and shipped within 1-3 business days from the date of purchase.

1.2. Delivery times may vary based on the shipping destination and any external factors beyond our control. Generally, orders are delivered within 5-15 working days from the date of shipment.

2. Shipping Charges:

2.1. We are pleased to offer free shipping on all orders across India. There are no additional shipping charges for deliveries within the country.

3. Order Tracking:

3.1. Once your order is shipped, you will receive an email with the tracking details. You can use the provided tracking number to monitor the status of your shipment.

4. Delivery Issues:

4.1. If you encounter any issues with your delivery, such as delays, non-receipt, or damage, please contact our customer support team at dearsora.in@gmail.com. Provide your order number and any relevant details to help us assist you promptly.

5. No Returns or Exchanges:

5.1. Please note that we do not offer returns or exchanges for any products purchased on dearsora.in. All sales are final. Ensure you review the product details and sizing information carefully before making a purchase.

6. Contact Information:

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team:

Email: dearsora.in@gmail.com
Address: K-1207, Amrapali Princely Estate, Sector 76, Noida - 201304

We strive to respond to all inquiries within 48 hours.

By making a purchase on dearsora.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.