Privacy Policy

At Sora, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, dearsora.in (the "Website"). By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect:

1.1. Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and shipping address, when you make a purchase or contact us.

1.2. Payment Information: We collect payment information, such as credit card numbers, through secure payment processing services.

1.3. Usage Data: We may collect non-personally identifiable information about your interactions with the Website, such as your IP address, browser type, pages visited, and the date and time of your visit.

1.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage, and improve our services. You can control the use of cookies through your browser settings.

2. How We Use Your Information:

2.1. To Provide and Improve Our Services: We use your information to process your orders, manage your account, respond to your inquiries, and improve the functionality and user experience of the Website.

2.2. To Communicate with You: We may use your information to send you updates, promotional materials, and other information related to our products and services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.

2.3. To Analyze and Enhance: We use the information to analyze Website usage, track the effectiveness of our marketing campaigns, and improve our products and services.

2.4. To Protect and Secure: We use your information to detect and prevent fraud, unauthorized access, and other security issues.

3. Sharing Your Information:

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, and delivering products. These providers have access to your information only to perform these tasks on our behalf and are obligated to protect your information.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security:

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights:

5.1. Access and Correction: You have the right to access and update your personal information by contacting us at dearsora.in@gmail.com.

5.2. Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

5.3. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

6. Children's Privacy:

6.1. Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy:

7.1. We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on the Website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dearsora.in@gmail.com
Address: K-1207, Amrapali Princely Estate, Sector 76, Noida - 201304

By using dearsora.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.